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Asset Protection Security Guard, Poughkeepsie Galleria - Full Time
$31,200 - $43,680/Yr
Macy's - Poughkeepsie, NY
posted 2 months ago
Full-time - Entry Level
Poughkeepsie, NY
General Merchandise Retailers
About the position
The Visual Security Officer position at Macy's is an entry-level role within the Asset Protection team, focused on reducing theft and ensuring a safe shopping environment. The officer will monitor customer traffic, communicate suspicious activities, and provide excellent customer service while stationed at high-traffic entrances and areas prone to theft.
Responsibilities
- Greet customers upon entry to the store or department.
- Use two-way communication devices to maintain contact with Asset Protection Detectives and Management.
- Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
- Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
- Handle proprietary, sensitive, and confidential information.
Requirements
- Strong communication skills to interact with customers and team members.
- Ability to adapt quickly to changing priorities and work environments.
- Teamwork skills to collaborate effectively with colleagues.
- Comfort with technology, specifically two-way communication devices.
- Excellent interpersonal skills to work with diverse groups.
Nice-to-haves
- Experience in a security or customer service role.
- Familiarity with retail environments.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Paid time off
- Performance incentives
- Merchandise discounts
- Fully-funded education benefits
