Asset Protection Security Guard, Woodlands Mall - Flex

$31,200 - $43,680/Yr

Macy's - The Woodlands, TX

Part-time - Entry Level

The Woodlands, TX

General Merchandise Retailers

About the position

The Visual Security Officer is an entry-level position within the Asset Protection team at Macy's, responsible for monitoring customer traffic, deterring theft, and ensuring a safe shopping environment. This role involves using communication devices to report suspicious activities and maintaining compliance with company policies.

Responsibilities

• Greet customers when they enter the store or a department within a store.
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management.
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
• Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
• Handle proprietary, sensitive, and confidential information.

Requirements

• Excellent communication skills to interact with customers and colleagues.
• Ability to adapt quickly to changing priorities.
• Enjoy working as part of a team and independently.
• Comfortable using technology, including two-way communication devices.
• Strong interpersonal skills to work effectively with diverse groups.

Nice-to-haves

• Experience in a security or customer service role.
• Familiarity with retail environments.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off