Asset Protection Specialist

$41,600 - $50,960/Yr

Kroger

Full-time - Entry Level

1,001-5,000 employees

Food and Beverage Retailers

About the position

The Asset Protection Specialist at Ralphs Grocery Company is responsible for protecting company assets through safety initiatives, inventory recovery, and theft reduction programs. This role involves monitoring surveillance equipment, conducting investigations, and collaborating with law enforcement to address criminal activities impacting the company. The specialist will also ensure compliance with corporate policies and procedures while demonstrating the company's core values.

Responsibilities

• Conduct plainclothes surveillance to detect internal and external loss within a store environment
• Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
• Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
• Conduct physical security checks; make recommendations to prevent loss and improve profitability
• Partner with law enforcement and prepare case reports for criminal prosecution
• Identify and resolve conditions/behaviors that affect shrink, safety, and profitability by auditing for compliance and communicating AP awareness
• Serve as a district and division liaison to identify and develop solutions to reduce waste
• Complete thorough reports on all AP related activities
• Support the district asset protection manager (APM) in execution of AP initiatives
• Ensure the implementation and effectiveness of AP strategies at store level
• Assist the district APM with external and internal investigations
• Testify in court and labor hearings on behalf of the company
• Ensure compliance with corporate policies and procedures
• Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
• Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends

Requirements

• High School Diploma or GED
• Excellent oral/written communication skills
• Exceptional customer service skills
• Demonstrated ability to maintain integrity, honesty, and professionalism
• Ability to diffuse confrontational situations

Nice-to-haves

• Bachelor's Degree
• Wicklander Certification
• 1 year of retail asset protection experience
• Any multi-store asset protection experience
• Operational knowledge of CCTV systems

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance