JPMorgan Chase - Chicago, IL

posted 2 months ago

Full-time - Mid Level
Chicago, IL
Credit Intermediation and Related Activities

About the position

The Asset and Wealth Management Fraud Management team serves as the first line of defense against fraud, ensuring a best-in-class client experience while implementing robust fraud prevention strategies. As a Fraud Analyst within this team, you will play a critical role in supporting the fraud prevention, remediation, and recovery processes specifically for the Private Bank. Your primary responsibilities will include reviewing money movement alerts for potential fraud concerns, collaborating with clients and internal employees to resolve complex inquiries, and working alongside law enforcement and other financial institutions to mitigate losses. In this position, you will be expected to operate with an end-to-end focus, demonstrating flexibility to adapt to the evolving needs of the business. Attention to detail is paramount, as the unique nature of our client base requires a thorough and meticulous approach to fraud prevention. You will be responsible for identifying and escalating new fraud trends, proactively addressing potential regulatory risks, and effectively communicating with internal partners to ensure compliance with the Private Bank's expectations. Your goal will be to minimize financial exposure for both clients and the bank, leveraging your analytical skills and experience in the banking industry to navigate complex situations with minimal supervision. This role is essential in maintaining the integrity of our financial operations and safeguarding our clients' assets.

Responsibilities

  • Review transactions submitted on all channels available for the Private Bank for fraud concerns
  • Collaborate with clients and internal partners to mitigate losses
  • Provide guidance for fraud inquiries
  • Collaborate with crossline of business partners to ensure handling is in line with the Private Bank expectations
  • Identify and escalate new fraud trends
  • Proactively identify potential regulatory risks, escalating through proper channels with the ability to recommend solutions to key stakeholders
  • Effectively communicate with internal partners

Requirements

  • 3 years experience in a financial institution performing fraud prevention functions
  • Experience with existing and emerging fraud trends in the banking industry
  • Client management skills - able to demonstrate the judgment and ability to closely partner with and advise senior and line managers or other stakeholders
  • Analytical skills - analytical with experience in collecting, analyzing, and synthesizing information on various subjects using Microsoft standard researched utilities at an expert proficiency level
  • Problem solving, Teamwork, and Communications skills
  • Proficiency in MS Word, Excel, PowerPoint, along with content sharing solutions like SharePoint

Nice-to-haves

  • Background in financial crimes
  • Specific knowledge of core banking systems, operation of common banking products, applicable laws, and regulations, and how each may be impacted by fraudulent activities
  • Bachelor's degree or relevant experience

Benefits

  • Health insurance
  • Retirement plan
  • Tuition reimbursement
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