Assist. Director, Adult Learning & Graduate

Westminster University - Salt Lake City, UT

Full-time - Mid Level

Remote - Salt Lake City, UT

Real Estate

About the position

The Assistant Director of Adult Learning and Graduate Admissions is a member of Westminster University's Enrollment Management division. This position reports directly to the Senior Associate Director of Adult Learning and Graduate Admissions and supports the Enrollment Management division, School of Nursing and Health Sciences, and campus partners. Enrollment Management is a collaborative team committed to providing and supporting services that attract, enroll, and retain adult learners and graduate students. The Enrollment Management Division seeks to offer a student-centered, service-focused, and innovative enrollment experience that supports the University's strategic priorities. As part of these efforts, the Assistant Director of Adult Learning and Graduate Admissions manages recruitment strategies and initiatives specific to the enrollment of adult learners and graduate students to Westminster University. This position collaborates in the development, execution, and assessment of the strategic adult learner and graduate enrollment plans. This role supports student success by recruiting dynamic and diverse adult learner and graduate student populations. It is required that the employee be on campus, in person, but occasional remote work is possible.

Responsibilities

• Effectively communicate Westminster's mission and values to prospective adult learners and graduate students, including the benefits of a professional education within a liberal arts setting.
• Foster personalized relationships by providing a student centered and service focused admissions experience.
• Develop targeted or individualized communication plans that assist students through admissions process utilizing phone calls, text messages, email campaigns, printed materials, and other available resources.
• Lead group information sessions, open houses, and meet one-on-one with prospective students and families both on and off campus, virtually, and in person.
• Assist students through the application process and in academic pre-advising to align with up-to-date program requirements and/or prerequisites.
• Collaborate with faculty and staff in the School of Nursing and Health Sciences on outreach and recruitment strategies.
• Review completed nursing applications and support program-based admissions committees.
• Build a prospective pool of students through search, relationships, and community outreach.
• Using quantitative and qualitative data to inform decision making, shape and lead recruitment plans to align with institutional priorities.
• Cultivate close partnerships with internal and external marketing to manage timelines, represent Westminster, and promote adult learner and graduate programs.
• Promote an inclusive Westminster through demonstration of the commitments included in the Westminster University Diversity Statement.
• Actively contribute to enrollment and campus wide compliance initiatives, including Student Consumer Information and other reporting requirements.
• Engagement in campus events and enrollment activities, including Admitted Students Day, New Student Orientation, and Commencement.
• Provide support to the graduate admissions team and Senior Associate Director of Adult Learning and Graduate Admissions.

Requirements

• Bachelor's degree and two to four years of higher education or other relevant experience.
• Goal oriented and ability to develop new initiatives to improve enrollment operations and efficiencies.
• Strong belief in collaborative efforts within the Enrollment Management team and with other administrative and faculty areas.
• Ability to adapt to changes in work environment where the workload, speed, and type of work varies throughout the admission cycle.
• Commitment to providing a highly responsive and service-oriented admissions experience.
• Exceptional writing, communication, and interpersonal skills.
• Ability to work well with diverse populations in Group and individual settings.
• Ability to prioritize multiple tasks, demonstrate organizational skills, and meet deadlines.
• Demonstrated organizational skills and ability to coordinate programs, projects, and teams with a high level of autonomy.
• Ability and willingness to accept constructive feedback in order to improve work performance.
• Willingness to stay engaged and aware of national trends and higher education.
• Desire to have fun in a professional team setting.

Nice-to-haves

• Experience working in customer service and/or sales.
• Experience with enrollment management CRMs, preference given to those with experience working in Slate.
• Knowledge of and/or familiarity with the nursing industry preferred but not required.

Benefits

• Full-Time, Benefited position.