Assistant Aquatics Director/Operations Manager

$41,600 - $62,400/Yr

Texas Aquatic Enterprises, Inc (Tae Pools) - Houston, TX

Full-time - Mid Level

Houston, TX

Administrative and Support Services

About the position

The Assistant Aquatics Director/Operations Manager at Texas Aquatic Enterprises is responsible for leading the lifeguard team and ensuring a safe and enjoyable environment for all patrons. This role involves overseeing staffing, training, and operational procedures while maintaining high standards of safety and customer service in aquatics services.

Responsibilities

• Ensure adequate staffing levels at all TAE facilities.
• Develop and coordinate recruiting methods to meet staffing needs.
• Lead and schedule all training classes for staff.
• Make senior-level decisions with minimal guidance from management.
• Enhance customer service ratings at all facilities.
• Ensure adherence to TAE policies and procedures.
• Facilitate and execute in-service training for lifeguards.
• Maintain accurate personnel records for lifeguards.
• Oversee payroll procedures in compliance with company standards.
• Manage, supervise, and evaluate all activities and employees at TAE facilities.
• Compile and report monthly, quarterly, and annual program statistics.
• Analyze operational trends and develop solutions for identified issues.
• Maintain the highest level of patron safety across all facilities.
• Supervise lifeguard staff, swim instructors, and supervisors.
• Handle administrative tasks, including purchases and operational logs.
• Remain current in all certifications according to ARC standards.
• Conduct facility inspections for safety and cleanliness.
• Perform any other related tasks as assigned by the supervisor.

Requirements

• Bachelor's Degree (preferred but not required)
• Minimum of 3 years of experience in the aquatics/pool industry (preferred)
• Strong problem-solving, decision-making, and leadership skills
• Ability to interact with individuals of all ages
• Self-motivated with the ability to work independently and as part of a team
• Proficient in computer and office management skills
• Effective oral and written communication skills
• Flexible availability, including on-call status and weekends
• Strong people management skills with a focus on building relationships
• Professional demeanor and positive attitude
• Valid American Red Cross Lifeguard Certificate and LGI (can be obtained after employment)
• Current AFO and CPO certifications (can be obtained after employment)

Benefits

• Flexible schedule
• Health insurance
• Paid time off