Assistant Asset Manager

$46,634 - $46,634/Yr

Newark Housing Authority - Newark, NJ

Full-time - Entry Level

Newark, NJ

Executive, Legislative, and Other General Government Support

About the position

The Assistant Asset Manager at the Newark Housing Authority plays a crucial role in supporting the Asset Manager and the Department of Operations. This position is responsible for a variety of functions that are essential to the management and leasing of housing units. The incumbent will conduct applicant screenings in accordance with NHA procedures, making critical decisions regarding the acceptance or rejection of applicants. This includes coordinating unit offers and showings, managing pre-leasing activities, and overseeing all functions related to marketing and leasing apartments. Additionally, the Assistant Asset Manager will coordinate move-in activities with site management and may lead a small clerical unit, performing related tasks as required. In this role, the Assistant Asset Manager will assist in various departmental activities as needed. The essential duties include supporting all Authority operating departments, reviewing and interviewing applicants for eligibility for NHA housing services, and maintaining clear communication with outside agencies, tenant groups, and internal departments. The incumbent will ensure the accuracy and completion of the recertification and eligibility processes, maintaining a 100% upload rate into the HUD PIC system without errors. The Assistant Asset Manager will also manage communication systems, perform general office duties, assist with accounts payable and receivable, and help prepare necessary reports. In the absence of the Asset Manager, this position will lead the operation and maintenance activities of assigned properties, ensuring they meet quality, occupancy, cost, and revenue goals. The role requires a proactive approach to resolving customer complaints and maintaining a positive image of the Authority. Overall, the Assistant Asset Manager is integral to the efficient operation of the Newark Housing Authority, ensuring that properties are maintained to high standards and that tenant needs are met effectively.

Responsibilities

• Support the Asset Manager and Department of Operations in various functions.
• Conduct applicant screenings and make decisions on acceptance or rejection of applicants.
• Coordinate unit offers and showings, as well as pre-leasing activities.
• Oversee marketing and leasing of apartments.
• Coordinate move-in activities with site management.
• Lead a small clerical unit as needed.
• Maintain 100% completion and accuracy of the recertification/eligibility process monthly.
• Ensure accurate monthly uploads of recertification into the HUD PIC system.
• Communicate effectively with staff, clients, vendors, and external contractors.
• Manage mail, telephone, and electronic communication systems.
• Perform general office duties including typing, data entry, and filing.
• Assist Asset Manager with accounts payable and receivable processes.
• Prepare reports and provide supporting data and documentation as required.
• Assist in the interview process of new housing applicants.
• Maintain tenant files in accordance with NHA policies and procedures.
• Lead operation and maintenance activities in the absence of the Asset Manager.
• Process rent payments and security deposits, submitting data to the Rent Collection unit.
• Provide orientation to tenants on housing maintenance and regulations.
• Investigate and verify family composition, income data, and rental history.
• Prepare leases and distribute copies to the Asset Manager for signature.

Requirements

• Associate's degree (A.A.) or equivalent from a two-year college or technical school (Bachelor's Degree preferred).
• Minimum of 3 to 5 years of progressive experience as an administrative assistant or recertification clerk in a fast-paced environment, preferably in real estate or property management.
• Experience in interviewing, securing, verifying information, and making eligibility determinations.
• Experience in marketing or leasing apartments.
• Receipt of Certified Occupancy Specialist - Public Housing (COS-P) within 1 year of employment.
• Experience in public sector customer service is a plus.

Nice-to-haves

• Experience in property management or real estate.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee assistance program
• Prescription drug insurance
• Retirement plan