Assistant Athletic Director/Retail Management (39195) (Multiple Positions)

$40,000 - $40,000/Yr

Northern Illinois University - DeKalb, IL

Part-time,Full-time - Entry Level

DeKalb, IL

10,001+ employees

Educational Services

About the position

The Assistant Athletic Director/Retail Management position at Northern Illinois University is a full-time role responsible for overseeing the Athletic Department's retail outlets. This includes managing operations at various locations, ensuring revenue generation, maintaining inventory, and providing excellent customer service. The position requires flexibility in working hours, including evenings and weekends, and is aimed at enhancing the overall experience of NIU Athletics through effective retail management.

Responsibilities

• Oversee revenue generation through online retail sales and in-house retail shops.
• Manage daily operations of retail locations, including register readings and merchandise displays.
• Maintain sales inventory and record keeping for auditing purposes.
• Collaborate with the Athletic Business Office on retail accounting practices.
• Ensure brand reputation is upheld in all retail activities.
• Monitor customer service quality and implement improvements as needed.
• Supervise part-time staff in retail areas, including scheduling and training.
• Attend departmental meetings and perform other related duties as assigned.

Requirements

• Associate degree in any field or concentration including general studies.
• Two years of experience in a retail environment.
• One year of supervisory experience in a retail environment.
• Knowledge of business and management principles.
• Knowledge of customer service principles and processes.
• Ability to supervise and motivate staff effectively.
• Skill in active listening and effective communication.

Nice-to-haves

• Bachelor's degree in Business Administration, Retail Management, or similar field.
• One year of collegiate equipment or retail manager experience.
• Knowledge of NCAA and local/state regulations related to retail operations.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k retirement savings plan
• Paid holidays
• Paid time off (PTO)
• Professional development opportunities