Assistant Auto Repair Service Advisor

$37,440 - $41,600/Yr

My Mechanic - Clarendon Hills, IL

Full-time - Entry Level

Clarendon Hills, IL

Repair and Maintenance

About the position

The Assistant Auto Repair Service Advisor at My Mechanic, Inc. is a full-time role focused on providing exceptional customer service in a positive work environment. The position involves interacting with clients, scheduling appointments, and supporting the automotive repair process while fostering a team-oriented atmosphere. Ideal candidates are enthusiastic, possess strong communication skills, and have a desire to develop sales skills within the automotive industry.

Responsibilities

• Answering phones and greeting customers
• Scheduling appointments for vehicle repairs
• Estimating work and ordering parts
• Dispatching work to technicians
• Filing documents and maintaining records
• Developing sales skills and promoting services

Requirements

• Desire to develop sales skills
• Strong communication skills
• Ability to interact well with clients and team members
• Strong computer skills
• High school diploma or equivalent
• Valid driver's license with no major violations
• Fluency in English (Spanish a plus)

Nice-to-haves

• Automotive knowledge or prior experience
• ASE Certifications
• Experience with Protractor shop management software

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Employee discount
• Professional development assistance