Assistant Bank Center Manager - Irving

Veritex Bank - Irving, TX

Full-time - Mid Level

Irving, TX

1-10 employees

About the position

The Assistant Bank Center Manager at Veritex Bank is responsible for contributing to the growth and profitability of the Community Banking Center by creating a positive working environment and providing superior banking services. This role involves assisting in the supervision of branch operations, ensuring compliance with policies and regulations, and promoting business development while maintaining a high standard of customer service.

Responsibilities

• Assists in supervising branch sales and services operations.
• Ensures operations comply with company policies and legal requirements.
• Provides suggestions for improved effectiveness and ensures branch security.
• Assists with opening and closing the building according to set hours.
• Tests security equipment as assigned and ensures daily transaction balancing.
• Proofs Tellers, runs related reports, and balances the vault at the end of each day.
• Provides assistance to Tellers as needed and completes month-end certification of cash items.
• Assists with Financial Service Representative functions and performs loan processing duties.
• Handles direct deposit functions and safe deposit boxes, and assists in opening new customer accounts.
• Promotes branch business development and actively cross-sells company products and services.
• Completes required reports and ensures proper documentation of branch functions.
• Coaches, counsels, and develops work schedules for branch personnel.
• Ensures personnel are well trained and conducts performance appraisals.
• Establishes and maintains effective business relations with customers and resolves their requests promptly.

Requirements

• 2 years of retail banking or related experience in the financial services industry.
• Excellent customer service skills and behaviors.
• Strong organizational skills with attention to detail.
• Demonstrated ability to coach and develop individuals and teams.
• Excellent written and verbal communication skills, including professional grammar.
• High school diploma or equivalent.

Nice-to-haves

• Experience in loan processing and financial services.
• Proficiency in PC and internet usage.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and training.