MidFirst Bank - Tulsa, OK
posted 20 days ago
Full-time - Mid Level
Tulsa, OK
Credit Intermediation and Related Activities
About the position
The Assistant Banking Center Manager will support the Banking Center Manager in overseeing daily operations and leading a team of sales and service professionals. The role focuses on achieving sales goals, enhancing customer relationships, and ensuring compliance with banking regulations while providing exceptional service.
Responsibilities
- Assist in overseeing the operational functions of the banking center and support staff.
- Process loan applications and customer financial transactions, open new accounts, and sell banking products and services.
- Build and maintain relationships with customers to uncover and satisfy their needs.
- Generate sales leads through community outreach and develop business partnerships.
- Respond to customer inquiries and concerns to create positive solutions.
- Ensure compliance with audit and regulatory procedures while maintaining high customer service standards.
- Supervise staff through coaching, counseling, scheduling, training, and performance evaluations.
Requirements
- Minimum of three years successful sales experience in an incentive-driven or relational selling environment.
- Previous banking experience is preferred.
- Strong leadership skills and sound decision-making abilities.
- Proven ability to motivate others and address conflict positively.
- Proficiency in Microsoft applications (Word, Outlook, Excel).
- Must have a current Notary or be willing to become one.
Nice-to-haves
- Extensive knowledge of banking products and services.
- Bilingual (fluent verbal and written English/Spanish) skills.
- Sales management experience within a retail banking environment.
