About the position

The Assistant Boutique Manager at IWC Schaffhausen in Aventura, FL, plays a crucial role in supporting the Boutique Manager to lead the boutique and drive business success in a dynamic retail environment. This position emphasizes team development, client care, and operational support, ensuring a high level of service and achievement of sales targets.

Responsibilities

  • Assist the boutique manager with business planning and goal achievements, including sales monitoring, KPI action plans, and outreach campaign planning.
  • Lead day-to-day operations of the boutique, including stock levels, visual merchandising, and vendor management.
  • Develop team performance through coaching and mentoring.
  • Collaborate on client development strategy and CRM action plans.
  • Deliver exceptional service on the sales floor and contribute to monthly targets.

Requirements

  • 5+ years in the luxury retail industry or equivalent.
  • Strong communication and interpersonal skills.
  • Customer-centric mindset and business-driven.
  • Ability to lead and manage a team.
  • Outgoing and open personality.
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