Assistant Branch Manager II ASSIS002891

Cadence Bank • Laurel, MS

380d

About The Position

The Assistant Branch Manager II at Cadence Bank plays a crucial role in supporting the Branch Manager with daily operations and ensuring a positive environment for both teammates and customers. This onsite position involves managing various aspects of branch operations, including staff management, customer service, and community engagement.

Requirements

• Five to six years of relevant experience.
• Minimum one to three years of supervisory experience preferred.

Responsibilities

• Ensure a positive and professional environment within the workplace for teammates and customers.
• Assist the branch manager in all aspects of managing the branch including hiring, training, scheduling, and coaching team member performance.
• Assist the Branch Manager in all aspects of branch operations including all audit, security procedures, and sales and service initiatives.
• Maintain knowledge of all policies and procedures to make decisions regarding check approvals and overrides in the absence of the manager.
• Represent the bank in business and community development activities, including prospecting and CRA, as requested by the branch manager.
• Proactively seek prospects through outreach and follow-up.
• Lead teammates by example by offering exceptional customer service and coaching the team to provide the same level of service.
• Handle customer complaints in a positive and professional manner in the absence of the manager.
• Participate in all sales initiatives and sales focuses and coach and encourage teammate participation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed