Assistant Branch Manager

Eglin Federal Credit Union - Fort Walton Beach, FL

Full-time - Mid Level

Onsite - Fort Walton Beach, FL

Credit Intermediation and Related Activities

About the position

The Assistant Branch Manager at Eglin Federal Credit Union is responsible for supporting branch operations and preparing for a management role. This position involves filling in for various roles within the branch, assisting members with financial services, and promoting Credit Union products. The role requires strong leadership and interpersonal skills, as well as the ability to resolve member issues and represent the Credit Union in the community.

Responsibilities

• Serve in any capacity needed in Branch Operations as assigned to fill in for managers, supervisors, and other staff positions.
• Assist members with loans and other services tailored to their financial situation.
• Approve loans and modification agreements using sound judgment and within established approval authority.
• Disapprove loans when warranted and refer loans to the Appeals Committee.
• Serve as a financial advisor for members seeking advice on credit over-extension and improving credit scores.
• Resolve member problems to the satisfaction of the member and the Credit Union.
• Keep Branch Operations Manager advised of member complaints or potential complaints.
• Represent EFCU at Chamber of Commerce, military installation functions, and other community events as requested.
• Assist management in the research, planning, development, and implementation of new Credit Union products, policies, and procedures.
• Promote and cross-sell Credit Union products and services.
• Perform other job-related duties as assigned.

Requirements

• One to three years of similar or related experience, with one to two years of supervisory experience preferred.
• A bachelor's degree in Management, Finance, Business Administration, Accounting, or other business-related field.
• Strong leadership skills and excellent oral and written communication skills.
• Solid organizational and problem-solving skills, well-versed in information gathering and presentation techniques.
• Proficient with general office equipment, including PC, Microsoft Office, and other ancillary software.