Assistant Branch Manager

$34,840 - $47,840/Yr

Heights Finance Corporation - Conway, SC

Full-time - Entry Level

Conway, SC

About the position

The Assistant Branch Manager plays a crucial role in supporting all aspects of branch operations at Heights Finance. This position offers an opportunity to learn about managing, lending, personnel supervision, and collections while contributing to business growth and maintaining controlled delinquency. The ideal candidate is self-motivated, customer-focused, and driven to achieve sales goals.

Responsibilities

• Welcome and assist every customer in a professional manner
• Process loan applications to determine customer eligibility
• Educate and upsell customers on all product offerings including loan options and insurance products
• Work with past due customers to bring their account current through collection calls
• Promote new loans to both existing and new customers through solicitation calls
• Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed

Requirements

• 1-2 years in the consumer finance, lending, or banking industries preferred
• Customer service mindset
• Experience in sales, collections, and/or lending
• Exceptional multitasking skills and effective time management
• Prior experience in supervisory roles in customer service or sales preferred
• High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus

Benefits

• Uncapped monthly bonus opportunities
• Medical, dental, and vision insurance effective day 1
• 401K with some company match
• Paid Time Off
• Employee Relief Fund