Assistant Branch Operations Manager - Branch 4056

WorldPac - Newfield, ME

Full-time - Mid Level

Newfield, ME

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The Assistant Branch Operation Manager plays a crucial role in supporting the Branch Operations Manager by overseeing daily warehouse operations. This position involves direct supervision of warehouse associates and delivery drivers, ensuring efficient workflow, safety compliance, and high levels of customer service. The role requires effective communication with various departments and a commitment to maintaining operational standards and improving procedures.

Responsibilities

• Supervise 2 or more associates in warehouse and delivery operations.
• Assist in interviewing, hiring, and training associates.
• Plan, assign, and direct work for warehouse staff.
• Assist with performance appraisals and recommend rewards or disciplinary actions.
• Coordinate warehouse activities with the Branch Operations Manager.
• Communicate with sales department and customers regarding service.
• Maintain daily workflow for delivery orders.
• Ensure replenishment orders and returned merchandise are processed according to company standards.
• Participate in planning personnel safety and training activities.
• Ensure safety procedures are followed and address safety issues.
• Maintain a customer service-oriented philosophy in all conduct.
• Verify incoming and outgoing shipments and manage warehouse inventory.
• Make recommendations for improvements to operational procedures.
• Inform the Manager of the physical condition of the warehouse and equipment.

Requirements

• Ability to read and interpret safety rules and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or associates.
• Ability to calculate figures such as discounts and percentages.
• Ability to solve practical problems in various situations.
• Ability to interpret a variety of instructions in different forms.
• Ability to use office equipment such as computers and calculators.
• Ability to work under deadline pressure and prioritize work duties.

Nice-to-haves

• Ability to speak other languages is helpful.

Benefits

• Competitive salary range of $60,500.00 - $70,625.00 per year.
• Comprehensive benefits package (details available on the company website).