State Department Federal Credit Union - Alexandria, VA
posted about 1 month ago
Full-time - Mid Level
Remote - Alexandria, VA
1,001-5,000 employees
Credit Intermediation and Related Activities
About the position
The Assistant Branch Sales Manager at the State Department Federal Credit Union (SDFCU) is responsible for leading and developing a successful sales and service team within the branch. This role emphasizes exceptional customer service, team motivation, and operational excellence, contributing to the overall success of the credit union. The position offers opportunities for professional growth and development in a supportive and dynamic work environment.
Responsibilities
- Lead, motivate, and develop a successful sales and service team.
- Ensure exceptional customer service is provided to all members.
- Manage branch operations and ensure compliance with credit union policies and regulations.
- Assist in the development and implementation of sales strategies to achieve branch goals.
- Conduct training and workshops for team members to enhance their skills and performance.
- Monitor team performance and provide feedback to improve service delivery.
Requirements
- Bachelor's degree in Finance or a related field preferred.
- Minimum of three years of experience in a financial services company.
- At least two years of direct supervisory or management experience.
- Strong organizational and communication skills.
- Ability to work independently and manage priorities under pressure.
Nice-to-haves
- Associate's degree in a relevant field.
- Knowledge of credit union and financial institution rules and regulations.
- Demonstrated resourcefulness and analytical skills.
Benefits
- Paid holidays
- Health insurance
- Dental insurance
- Tuition reimbursement
- Paid time off
- Vision insurance
- 401(k) matching
- Gym membership
