Assistant Business Office Manager - Skilled Nursing & Rehabilitation Facility

$47,840 - $52,000/Yr

Henshaw Vierra Management Counsel - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

About the position

The Assistant Business Office Manager at St. Elizabeth, a Vierra Communities property, plays a crucial role in supporting the Business Office Manager in overseeing the business office functions of a skilled nursing and rehabilitation facility. This position is focused on ensuring compliance with state, federal, and company standards while providing compassionate care to residents and their families. The role requires a strong work ethic, attention to detail, and the ability to work both independently and as part of a team.

Responsibilities

• Support and assist Business Office Manager with State, Federal and Company standards.
• Receive and receipt private, resident portions and Medicaid payments on residents' bills.
• Assist residents/families as necessary, or refer to appropriate departments.
• Pay all resident trust fund bills when appropriate (i.e. spousal allowance, insurance premiums, personal expenses, etc.).
• Verify that resident has financial responsible party listed, Power of Attorney, Living Will and Trust, Advance Directive in permanent file and scanned into financial software for admissions.
• Oversee aspects of the Resident Trust Fund; ensure compliance with Federal, State and Facility guidelines; properly safeguard resident funds entrusted to the Business Office; receipt and deposit all funds received per facility policy.
• Ensure accurate and prompt reporting of insurance payers and proper documentation.
• Perform collection activities as directed.
• Update resident and insurance information in software system as appropriate.
• Comply with Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Participate in the facility's Quality Assurance/Performance Improvement (QAPI) program and Performance Improvement Project (PIP).
• Attend training courses and participate in other professional development activities as required.

Requirements

• Prior experience in housekeeping/laundry or janitorial work is preferred, but not required.
• Knowledge of proper cleaning techniques and use of cleaning equipment.
• Familiarity with safety procedures and guidelines for handling cleaning chemicals.
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Physical stamina to carry out cleaning tasks, including bending, lifting, and standing for long periods.

Benefits

• 7 Paid Major Holidays
• Generous PTO
• Medical, Dental and Vision
• Company Paid Life & AD&D Insurance
• Voluntary Life, STD & LTD
• 401(k) immediate enrollment with match
• Tuition Reimbursement
• Referral Bonus Program