Assistant Business Office Manager (SNF Experience)

Lakes at Lutz Rehabilitation Center - Lutz, FL

Full-time

Lutz, FL

About the position

The Assistant Business Office Manager (ABOM) is responsible for supporting the daily operations of the business office in a skilled nursing facility. This role focuses on ensuring accurate financial processes, managing resident billing, and maintaining compliance with regulatory standards. The ABOM plays a crucial role in the financial health of the facility while providing exceptional service to residents and their families.

Responsibilities

• Assist in managing the overall operations of the business office, including resident billing, collections, and accounts payable/receivable.
• Ensure accurate and timely billing for residents, including Medicare, Medicaid, private insurance, and private pay.
• Work closely with the Business Office Manager to resolve any financial discrepancies or issues with billing and collections.
• Prepare and maintain accurate financial records and reports in compliance with state and federal regulations.
• Communicate with residents and their families regarding financial matters, providing clear explanations and assisting with inquiries.
• Help oversee the admissions process to ensure proper financial documentation and payments are in place for incoming residents.
• Assist in managing payroll, budgeting, and financial reporting for the facility.
• Collaborate with other departments to ensure smooth operations and excellent resident care.
• Ensure compliance with all local, state, and federal regulations related to business office operations.
• Support the Business Office Manager in special projects and tasks as needed.

Requirements

• High school diploma or equivalent required; associate or bachelor's degree in business administration, accounting, or a related field is preferred.
• Minimum of 2 years of experience in a business office setting, preferably in a healthcare or skilled nursing environment.
• Strong understanding of Medicare, Medicaid, and insurance billing processes.
• Proficiency in financial software and Microsoft Office Suite, particularly Excel.
• Excellent organizational and multitasking skills with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to explain financial matters to residents and families.
• Ability to work collaboratively in a team environment and handle sensitive information with confidentiality.

Benefits

• DAILY PAY OPTION!
• Competitive Compensation.
• Great Benefits Package.
• Engaging Work Atmosphere.
• Innovative Training Programs.
• Excellent Growth Opportunities.