Assistant Cashier

Full-time - Entry Level

Remote - Des Moines, IA

Professional, Scientific, and Technical Services

About the position

The Assistant Cashier at Gainwell Technologies is responsible for verifying, documenting, and coordinating information needed to process applications related to lien recovery. This entry-level position requires a working knowledge of various systems supporting the Iowa contract and involves communication with legal representatives and Medicaid representatives. The role emphasizes the importance of reliability, communication skills, and the ability to work in a production-driven environment.

Responsibilities

• Initiate, track, and provide award collection correspondence between Revenue Collections and the legal community.
• Perform outbound calls to attorneys regarding lien case status and collection.
• Investigate and process matters related to lien recovery.
• Work with the Iowa Department of Human Services policy staff and legal counsel regarding disputed settlements.
• Assist in writing procedural updates.
• Streamline workflow to increase recovery activities.
• Proficiently work with Maestro and OnBase as it relates to lien recovery activity.
• Champion projects as needed to support business needs and provide organized detail or summary data upon request.
• Perform additional job duties as requested by management.

Requirements

• At least one (1) year of lien recovery/subrogation experience.
• Experience as a Paralegal is a plus.
• Medicaid/Medicare or other commercial insurance experience.
• Call center experience is a plus.
• Excellent verbal and written communication skills.
• Proficient in Microsoft applications, especially Excel.

Benefits

• Health insurance
• Tuition reimbursement
• 401(k) matching
• Flexible vacation policy
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies