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Assistant Center Manager
$35,360 - $72,800/Yr
European Wax Center - Garwood, NJ
posted 2 months ago
Full-time - Entry Level
Garwood, NJ
501-1,000 employees
Personal and Laundry Services
About the position
The Assistant Center Manager at European Wax Center is responsible for overseeing operations and driving performance in a fast-paced environment. This role focuses on sales, team building, and training, ensuring exceptional customer experiences while managing both customer-facing and administrative tasks. The position requires a flexible schedule, including availability for days, evenings, and weekends.
Responsibilities
- Drive this top performing location to break national company records
- Infuse the team with a passion for creating outstanding customer experiences
- Foster a positive work environment that encourages ideas and innovative problem solving
- Coach performance through available metrics and encourage associate's professional growth through achievement and accountability
- Implement and execute systems/process consistent with a high performing franchise
- Create visual tracking and analytical reports using Excel, Word, and Power Point
- Organize outreach and marketing events
Requirements
- High school diploma or equivalent
- 2 years of experience in Customer Service preferred
- 2 years of experience in Sales preferred
- Reliable means of transportation
- Demonstrated success as an effective trainer and motivator to create a winning team
- Exceptional customer service and social skills including the ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching, and group presentations
- Ability to evaluate issues, establish priorities, and adjust direction when necessary
- A passion for people and sales
Nice-to-haves
- Experience in the beauty or personal care industry
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Benefits
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Paid time off
- Employee discount
- Paid sick time
- PTO on your birthday
- Career growth opportunities
- Complimentary, unlimited eyebrow waxing
- Discounts on all waxing services and retail products
