Assistant Chief Information Officer - Department of Public Health

State of Massachusetts - Boston, MA

Full-time - Senior

Remote - Boston, MA

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

The Assistant Chief Information Officer (ACIO) for the Department of Public Health (DPH) is a senior leadership role within the Executive Office of Health and Human Services (EOHHS) in Massachusetts. The ACIO will oversee all aspects of DPH's enterprise systems, ensuring that technology services meet the needs of the department, which serves over 2 million residents. This position involves managing multiple IT teams, coordinating cross-functional projects, and providing strategic leadership to enhance DPH's IT capabilities. The ACIO will report directly to the Senior Deputy Secretariat Chief Information Officer and will play a crucial role in the governance of IT systems and initiatives.

Responsibilities

• Oversee the implementation of new DPH information technology systems and functional enhancements.
• Manage and supervise nine IT teams responsible for ongoing operations and development of applications and services supporting DPH Bureau operations.
• Participate in the development and implementation of EOHHS IT strategic initiatives and priorities.
• Represent and advocate for the IT needs of DPH in departmental meetings as a senior executive and advisor.
• Coordinate with IT Teams and Project managers to publish detailed reports on systems projects and maintain a strategic roadmap.
• Ensure IT initiatives have detailed project plans, work breakdown structures, and budgets.
• Manage operational IT budgets, grant budgets, and capital projects.
• Provide executive sponsorship for procurement documents and vendor proposals.
• Facilitate communication between EOHHS IT, EOTTS, and DPH stakeholders.
• Lead governance processes for DPH IT systems to align development activities with EOHHS IT enterprise strategic roadmap.
• Act as the primary Point of Contact for service impacting emergencies and VIP escalations.

Requirements

• At least seven (7) years of professional experience in IT administration or management, with at least three (3) years in a managerial capacity.
• Experience working in a director or executive level role within a government, healthcare, or human services IT organization.
• Management experience including planning, risk management, scheduling, task management, team leadership, and quality control.
• Experience with application development, information analysis, systems integration, and systems architecture.
• Knowledge of System Development Life Cycles and methodologies.
• Experience with Organizational Change Management and change control.
• Ability to communicate technical and non-technical information effectively.

Nice-to-haves

• Experience leading decision-making processes in a matrixed environment.
• Ability to work concurrently on multiple complex problems.
• Excellent MS Office skills, particularly in MS Visio, PowerPoint, and Excel.
• Strong analytic, organizational, and documentation skills.

Benefits

• Comprehensive employee benefits package including health insurance, retirement plans, and paid time off.