Assistant Community Association Manager / Administrative (SDCA2024-7675)

$37,440 - $49,920/Yr

RealManage - San Diego, CA

Full-time - Entry Level

San Diego, CA

Real Estate

About the position

The Assistant Community Association Manager at RealManage is responsible for providing exceptional client service in a professional office environment. This role involves partnering with the Community Association Manager to manage a portfolio of communities, ensuring client satisfaction through effective communication and problem resolution. The ideal candidate will possess strong organizational and computer skills, along with a positive attitude and the ability to handle multiple tasks efficiently.

Responsibilities

• Assist clients with problem resolution with a positive and helpful attitude.
• Perform monthly inspections for the community and send compliance letters, facilitating the architectural review process.
• Interact with vendors providing services to clients and their communities.
• Generate work orders and follow through until tasks are completed.
• Compose and generate newsletters for community communication.
• Attend evening Board meetings and take minutes as recording secretary.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.
• Assist in managing the client/owner relationship by meeting with owners, conducting community tours, and providing updates on community performance.
• Ensure daily tasks and follow-ups are completed and documented.
• Perform other general administrative duties as assigned.

Requirements

• At least three years of administrative experience (community association experience is a plus).
• Excellent customer service skills.
• Ability to retain new information.
• Positive and professional image for the organization.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite.
• High level of integrity and ability to maintain confidential information.
• Highly organized and efficiency-minded with excellent time management skills.
• Ability to multi-task and adjust to constantly changing priorities with ease.
• Ability to work independently as well as collaboratively.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• 401(k) matching