Associa - Charlotte, NC

posted 6 months ago

Full-time - Entry Level
Remote - Charlotte, NC
5,001-10,000 employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Are you organized, detail oriented, and ready to play a key role in the success of a dynamic property management company? Join Associa as an Assistant Community Manager and contribute to the efficient operations of our growing portfolio. We are seeking a dedicated individual to provide essential administrative support to our property management team. Our Assistant Community Association Managers are responsible for providing administrative oversight to assigned community association(s)/properties. This position interacts with internal and external customers including homeowners, vendors, board members, and committee members. Making a significant impact through various responsibilities, you will act as or oversee the primary liaison with the Association Board of Directors and homeowners, oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures, and perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement. You will also be responsible for the management of database maintenance, including updating resident information, maintaining unit and contract files relating to the operations of the Association, monitoring client delinquency rates and collections process for community portfolios, and overseeing routine and special projects.

Responsibilities

  • Acts as or oversee the primary liaison with the Association Board of Directors and homeowners
  • Oversee the administration of the Association in accordance with management agreement and the Association's policies and procedures
  • Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
  • Responsible for management of database maintenance, including updating resident information
  • Maintain unit and contract files relating to the operations of the Association
  • Monitor client delinquency rates and collections process for community portfolios
  • Responsible for oversight to routine and special projects

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level
  • Professional customer service and communication skills
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
  • Ability to communicate with multiple stakeholders, for example community managers, vendors, peers, clients
  • Able to work effectively with others in person and in group settings
  • Able to prioritize, manage time, and meet deadlines
  • Able to interpret verbal and/or written instructions at a proficient level
  • High School Diploma or GED required
  • At least one year of directly related or closely related experience

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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