Assistant Community Association Manager

Associa - Raleigh, NC

Full-time - Entry Level

Raleigh, NC

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Assistant Community Association Manager at Associa plays a crucial role in supporting the property management team by providing essential administrative oversight to community associations. This position is designed for organized and detail-oriented individuals who are ready to contribute to the efficient operations of a dynamic property management company. The role involves interaction with various stakeholders, including homeowners, vendors, and board members, ensuring that the community associations are managed in accordance with established policies and procedures.

Responsibilities

• Act as the primary liaison with the Association Board of Directors and homeowners.
• Oversee the administration of the Association in accordance with management agreements and policies.
• Perform and direct administrative and management duties as requested by the Board of Directors.
• Manage database maintenance, including updating resident information.
• Maintain unit and contract files related to the operations of the Association.
• Monitor client delinquency rates and the collections process for community portfolios.
• Oversee routine and special projects.

Requirements

• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook).
• Professional customer service and communication skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling) at a proficient level.
• Ability to communicate effectively with multiple stakeholders, including community managers, vendors, peers, and clients.
• Ability to work effectively with others in person and in group settings.
• Strong time management and prioritization skills to meet deadlines.
• Ability to interpret verbal and/or written instructions at a proficient level.
• High School Diploma or GED required.
• At least one year of directly related or closely related experience.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance