Assistant Community Care Manager - Deer Park, IL

Addus HomeCare - Schaumburg, IL

Full-time - Entry Level

Schaumburg, IL

Ambulatory Health Care Services

About the position

The Assistant Community Care Manager will play a crucial role in supporting the Community Manager(s) in the planning, directing, and organizing of the delivery of LifeStyle Options services within a retirement community. This position is essential in ensuring that the quality standards of care are met and maintained for all residents. The Assistant Community Care Manager will be responsible for coordinating care for residents, monitoring care plans to ensure that the needs of each resident are continuously met, and conducting evaluations to assess the effectiveness of the care provided. In addition to care coordination, the Assistant Community Care Manager will handle client billing and transmittal on a weekly basis, ensuring that all financial aspects of care are managed efficiently. The role also involves conducting caregiver orientation and training as needed, as well as coordinating schedules for both clients and caregivers. This includes approving timeslips and entering any necessary corrections or changes into the scheduling software. The Assistant Community Care Manager will also provide coaching and counseling to caregivers to enhance their performance and ensure high-quality care delivery. In the absence of the Community Manager, the Assistant Community Care Manager will assume their responsibilities, ensuring that operations continue smoothly. The position requires maintaining positive relationships with both internal and external customers, demonstrating effective communication, and actively participating in continuous quality improvement initiatives. The Assistant Community Care Manager is expected to represent the organization professionally at all times and to contribute to a team-oriented environment.

Responsibilities

• Care coordination for residents in retirement community
• Monitor care plans to ensure resident needs continue to be met
• Coordinates client weekly billing and transmittal
• Conducts client evaluations
• Fill-in clients services as needed
• Conducts caregiver orientation/training, as needed
• Coordination of client and caregiver schedules, approval of timeslips and entering corrections/changes in the scheduling software
• Caregiver coaching and counseling as required
• Performs the duties of the Community Manager in their absence
• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in continuous quality improvement
• Represents the organization professionally at all times

Requirements

• Certified Nurse's Aide in good standing with the state is preferred
• Two (2) years health care experience preferred
• Ability to work independently
• Must have a valid driver's license and reliable vehicle

Benefits

• Medical, Dental and Vision Benefits
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts