Assistant Community Director (Assistant Property Manager)

$54,080 - $54,080/Yr

American Property Management - Tacoma, WA

Full-time - Mid Level

Tacoma, WA

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Director at The Meadows Apartments in Tacoma, WA, plays a crucial role in the management of a 200-unit garden-style apartment community. This position is designed for individuals who are passionate about property management and have a strong background in the multifamily housing industry. The Assistant Community Director will work closely with the Community Director to ensure the smooth operation of the property, enhance resident satisfaction, and maintain high occupancy rates. The role requires a physical presence on-site during scheduled hours, with a typical work schedule from Monday to Friday, including some flexibility for additional hours as needed to meet company or project demands. In this position, the Assistant Community Director will be responsible for connecting with prospective residents through various communication channels, conducting virtual and in-person tours of the property, and showcasing its features and amenities. Building rapport with current residents is also a key aspect of the role, as the Assistant Community Director will assist in addressing any issues that arise and facilitate healthy resident relations. The role involves researching and forecasting market trends to prepare for upcoming changes and brainstorming creative ideas to keep the community thriving. The Assistant Community Director will contribute to property operations by preparing reports for the Community Director and managing the leasing and renewal processes. This includes handling transactions, maintaining organized records, and ensuring compliance with Federal Fair Housing Laws, landlord-tenant laws, and ADA regulations. The position also involves organizing community events that align with American Property Management's quality standards, fostering a sense of community among residents, and enhancing the overall living experience at the property.

Responsibilities

• Connect with prospects via email, phone, and appointments, conducting virtual and/or in-person unit tours.
• Assist residents by addressing problems and facilitating healthy resident relations.
• Research and forecast market trends, preparing for upcoming changes and brainstorming new ideas.
• Contribute to property operations by preparing reports for the Community Director.
• Manage the leasing and renewal process, handling transactions and maintaining organized records.
• Organize events for residents to build a sense of community and ensure they meet quality standards.

Requirements

• 3+ years' experience in the multifamily/student housing industry within the last 10 years required.
• 1+ years of experience as an assistant manager at an apartment community required unless internally promoted.
• Experience working at Class A and/or Class B communities is required.
• Well-versed in Federal Fair Housing Laws, landlord-tenant laws, and ADA Laws.
• Customer service experience is required.
• Onsite and/or Knock experience preferred.
• High School Diploma/GED required.
• Demonstrates exceptional attention to detail and organizational abilities.
• Proficient in effective communication and teamwork.
• Maintains a positive outlook and embraces a collaborative team approach.
• Fluent in English, with strong reading, speaking, and writing skills.
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice-to-haves

• Experience with property management software is a plus.
• Knowledge of local market trends and demographics.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Vision insurance
• Paid vacation starting at two weeks and increasing with tenure
• 10 paid holidays, including 2 personal holidays of your choice.