RealManage - San Diego, CA
posted 2 days ago
About the position
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Responsibilities
- Assist clients with problem resolution with a positive and helpful attitude
- Perform monthly inspections for the community and send compliance letters, as well as facilitate the architectural review process for the community
- Interact with vendors who provide services to clients and their respective communities
- Generate work orders and provide follow through until task is completed
- Compose and generate newsletters
- Attend evening Board meetings & take minutes as recording secretary
- Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
- Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed
- Ensure that daily tasks and follow-ups are completed and documented
- Perform other general administrative duties as assigned
Requirements
- At least three years' administrative experience (community association experience is a plus)
- Excellent customer service skills
- Ability to retain new information
- Must present a positive and professional image for the organization
- Excellent written and verbal communication skills
- Proficient in MS Office Suite
- High level of integrity and ability to maintain confidential information
- Highly organized and efficiency-minded with excellent time management skills
- Able to multi-task and adjust to constantly changing priorities with ease
- Able to work on their own as well as with others
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
