Assistant Community Manager - Affordable

$40,435 - $52,562/Yr

Fairfield Residential - Durham, NC

Full-time - Entry Level

Durham, NC

1,001-5,000 employees

Heavy and Civil Engineering Construction

About the position

The Assistant Community Manager plays a vital role in the management and sales team of a multifamily housing community, ensuring high standards of customer service and resident satisfaction. This position involves maintaining property accounting, compliance with affordable housing regulations, and fostering a positive resident experience. The Assistant Community Manager works closely with the Community Manager to meet revenue and profit targets while supporting the leasing team and managing resident relations.

Responsibilities

• Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
• Prepare monthly close-out and financial reports.
• Process invoices for payment.
• Collect rent, fees, and other payments.
• Complete bank deposits, dispositions, and account reconciliations.
• Use property management software such as Yardi to record, track, and report on all financial workings of the community.
• Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs.
• Monitor correct usage of income and rent limits as well as utility allowances.
• Walk units to prepare for state required inspections.
• Maintain positive relationship with local housing authority.
• Use your leasing and sales experience to lease apartments.
• Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
• Take all appropriate action to resolve and address service issues.
• Cheer, lead and mentor our leasing team.
• Work closely with the Community Manager regarding all property operations.

Requirements

• Minimum of one year of residential leasing, sales and/or property management experience required.
• Minimum of one year of LIHTC experience required.
• Experience in leadership and supervising a staff preferred.
• Experience using Yardi or other related property management accounting software.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong math and accounting skills.
• Understanding of financial statements (budget, financial reports, accounting information, etc.).
• Strong understanding of federal, state, and local fair housing laws and provisions.
• High school diploma or equivalent required.

Nice-to-haves

• Housing Credit Certified Professional (HCCP) Designation preferred.
• Knowledge of Low Income Housing Tax Credit (LIHTC).
• Knowledge of IRS 8823 guide and HUD 4350.3 manual.
• Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Benefits

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance