Assistant Community Manager - Artessa

Greystar - Peoria, AZ

Full-time - Entry Level

Peoria, AZ

Real Estate

About the position

Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services across various sectors, including institutional-quality rental housing, logistics, and life sciences. The company is headquartered in Charleston, South Carolina, and manages over $290 billion of real estate in 247 markets worldwide. As the largest operator of apartments in the United States, Greystar oversees more than 857,400 units/beds globally and has a robust institutional investment management platform with over $76 billion in assets under management, including more than $34 billion in development assets. Founded in 1993 by Bob Faith, Greystar aims to provide world-class service in the rental residential real estate business. The Assistant Community Manager plays a crucial role in managing the day-to-day operations of an assigned property. This includes overseeing team members, daily activities, and resources to achieve established budgeted financial and operational goals. The Assistant Community Manager ensures compliance with company policies and procedures, as well as laws and regulations governing multi-family housing operations, such as the Fair Housing Act and the Americans with Disabilities Act. Key responsibilities include providing input into the development of property budgets by analyzing financial statements and marketing information, meeting targeted revenues through effective rent rate setting and timely collection of rents and fees, and managing vendor relationships by approving invoices and ensuring proper documentation. The Assistant Community Manager also oversees lease enforcement processes, conducts market analysis to inform marketing strategies, promotes resident satisfaction, and ensures that maintenance teams meet company standards for service requests and property inspections. Regular property inspections are conducted to maintain safety, cleanliness, and overall appeal of the property.

Responsibilities

• Manage the day-to-day operations of the assigned property.
• Oversee team members and daily activities to achieve budgeted financial and operational goals.
• Ensure compliance with company policies and procedures, Fair Housing, and other relevant laws.
• Provide input into the development of property budgets by analyzing financial statements and marketing information.
• Meet targeted revenues by setting rent rates and ensuring timely collection of rents and fees.
• Approve invoices from vendors and contractors for payment and manage communication between parties.
• Control expenditures by adhering to the approved budget and managing petty cash.
• Oversee the lease enforcement process, including approving resident applications and conducting inspections.
• Gather and analyze market trends to implement marketing and leasing strategies.
• Promote resident satisfaction by addressing complaints and service issues promptly.
• Ensure maintenance team compliance with service request standards and conduct regular property inspections.

Requirements

• Experience in property management or a related field.
• Strong understanding of financial statements and budgeting processes.
• Knowledge of Fair Housing laws and regulations governing multi-family housing operations.
• Excellent communication and interpersonal skills.
• Ability to analyze market trends and implement effective marketing strategies.
• Strong organizational skills and attention to detail.

Nice-to-haves

• Experience with property management software.
• Knowledge of local real estate market conditions.
• Previous experience in a customer service role.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave