Greystar - Austin, TX

posted 4 months ago

Full-time - Entry Level
Austin, TX
Real Estate

About the position

Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services across various sectors, including institutional-quality rental housing, logistics, and life sciences. The company is headquartered in Charleston, South Carolina, and manages over $290 billion of real estate in 247 markets worldwide. As the largest operator of apartments in the United States, Greystar oversees more than 857,400 units/beds globally and has a robust institutional investment management platform with over $76 billion in assets under management, including more than $34 billion in development assets. Founded in 1993 by Bob Faith, Greystar aims to provide world-class service in the rental residential real estate business. The Assistant Community Manager plays a crucial role in supporting the Community Manager by overseeing and managing the financial and operational aspects of the community. This position involves completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent and other payments, and managing bank deposits and account reconciliations. The Assistant Community Manager will utilize property management software, specifically Yardi and OneSite, to accurately record, track, and report all financial activities related to the community. In addition to financial responsibilities, the Assistant Community Manager will also handle resident relations by addressing complaints, questions, and requests in a timely manner to promote resident satisfaction and retention. This role may also involve acting as the on-site supervisor in the absence of the Community Manager, organizing and delegating daily work, coordinating maintenance tasks, and ensuring compliance with company policies and procedures. The Assistant Community Manager will assist in managing the client/owner relationship by conducting community tours, providing updates on community performance, and responding to owner requests as needed.

Responsibilities

  • Support the Community Manager in overseeing the financial and operational facets of the community.
  • Complete daily transactions related to the financial operation of the community, including collecting and posting rent and fees.
  • Prepare daily bank deposits and reconcile bank accounts.
  • Prepare financial reports and process invoices and payables.
  • Operate property management software (Yardi/OneSite) and ensure data integrity through updates and backups.
  • Review resident files and accounting records to determine unpaid or late fees owed and communicate with residents regarding outstanding balances.
  • Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
  • Review and submit invoices from vendors for payment, ensuring proper coding and approval processes are followed.
  • Follow established procedures related to evictions and represent the community in court hearings as required.
  • Process resident move-outs according to lease terms and legal requirements, including applying appropriate fees.
  • Promote resident satisfaction by responding to complaints and service issues in a timely manner.
  • Act as the on-site supervisor in the absence of the Community Manager, organizing daily work and coordinating maintenance tasks.
  • Assist in managing the client/owner relationship by conducting community tours and providing performance updates.

Requirements

  • Bilingual proficiency in English and another language.
  • Experience in investment management and property management software (Yardi/OneSite).
  • Strong accounting and bookkeeping skills.
  • Ability to perform account reconciliations and prepare financial reports.

Nice-to-haves

  • Experience in customer service or resident relations.
  • Knowledge of local housing laws and regulations.
  • Familiarity with eviction processes and procedures.

Benefits

  • Paid parental leave
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Parental leave
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Sabbatical
  • Life insurance
  • Pet insurance
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service