Greystar - Duluth, GA

posted 8 days ago

Full-time - Entry Level
Duluth, GA
1,001-5,000 employees
Real Estate

About the position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves managing accounting tasks, preparing financial reports, processing payments, and ensuring resident satisfaction. The Assistant Community Manager also acts as the on-site supervisor in the absence of the Community Manager, coordinating daily operations and maintaining compliance with company policies.

Responsibilities

  • Complete daily transactions related to the financial operation of the community, including collecting and posting rent and fees.
  • Prepare daily bank deposits and reconcile bank accounts.
  • Prepare financial reports and process invoices and payables.
  • Operate property management software (Yardi/OneSite) to complete transactions and ensure system integrity.
  • Review resident files and accounting records to determine unpaid or late fees, and communicate with residents regarding outstanding balances.
  • Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
  • Review and submit invoices from vendors for payment, ensuring proper coding and approval.
  • Follow established procedures related to evictions and represent the community in court hearings as required.
  • Process resident move-outs according to lease terms and legal requirements.
  • Promote resident satisfaction by addressing complaints and service issues in a timely manner.
  • Act as the on-site supervisor in the absence of the Community Manager, organizing and delegating daily work.
  • Assist in managing the client/owner relationship by providing updates and conducting community tours.

Requirements

  • Experience in property management or a related field.
  • Proficiency in property management software, preferably Yardi or OneSite.
  • Strong accounting and bookkeeping skills.
  • Excellent communication and customer service skills.
  • Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

  • Previous experience in a supervisory role.
  • Knowledge of local housing laws and regulations.
  • Experience in resident relations and conflict resolution.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid holidays
  • Generous paid time off including vacation, personal days, and sick days
  • Paid parental leave
  • Fertility benefit reimbursement up to $10,000
  • 6-week paid sabbatical after 10 years of service
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