Assistant Community Manager - Duvall Apartments

$45,760 - $47,840/Yr

Carleton Living - Grand Prairie, TX

Full-time - Mid Level

Grand Prairie, TX

About the position

The Assistant Community Manager at Duvall Apartments plays a crucial role in supporting the Community Manager in the efficient operation of the property. This position involves managing various operational and financial aspects, including leasing, maintenance, resident services, and collections, while ensuring compliance with relevant laws and company policies. The role requires strong leadership and teamwork skills to effectively oversee property management tasks and enhance resident satisfaction.

Responsibilities

• Collect rents and maintain computer records according to Carleton's procedures and policies.
• Post charges associated with work orders, late charges, etc., by entering them in the computer and generating notices for residents.
• Complete Pre-close and AME.
• Follow up on delinquent accounts and pursue collections in accordance with established procedures.
• Prepare and maintain complete resident files per Carleton Companies compliance policy.
• Prepare and maintain all general office files (invoices, work orders, etc.).
• Assist in advertising and marketing preparation and deployment.
• Assist in showing units and screening applications.
• Assist in scheduling vacant units for refurbishing and occupancy.
• Assist in maintenance work order system.
• Make purchases following Carleton policy and procedure.
• Certify customers' income in accordance with applicable program requirements.
• File for eviction and, in some instances, attend eviction courts.
• Assist in performing formal and informal property and unit inspections.
• Assist in developing and/or updating and/or maintaining weekly and monthly reports.
• Assist in supervision of personnel adhering to established policy and procedure.
• Work with manager as required relative to legal proceedings and/or other property matters.
• Assist in overseeing the maintenance of inventories for property supplies and equipment.
• Maintain records of comparable rents and amenities for units in the market area.
• Answer the phones communicating pleasantly and professionally.
• Establish and maintain courteous communication with customers, applicants, owners, vendors, contractors, and others.

Requirements

• High school diploma or GED.
• 3 to 5 years' experience in the property management industry, with 2 years in a management role.
• Proficient in Microsoft Word and Excel.
• Knowledge of Fair Housing regulations and property management laws.
• Strong writing and communication skills.
• Valid driver's license and use of personal automobile for local job-related travel.
• Experience with OneSite software preferred.

Nice-to-haves

• Education beyond high school is preferred.
• Experience in budget management and development.