Assistant Community Manager - Element 12

$39,395 - $58,240/Yr

Greystar - Henderson, NV

Full-time - Entry Level

Henderson, NV

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves accounting tasks, financial reporting, and ensuring resident satisfaction while managing day-to-day operations in compliance with company policies.

Responsibilities

• Complete daily transactions related to the financial operation of the community, including collecting and posting rent and fees.
• Prepare daily bank deposits and reconcile bank accounts.
• Prepare financial reports and process invoices and payables.
• Operate property management software (Yardi/OneSite) to complete transactions and ensure system integrity.
• Review resident files to determine unpaid or late fees and communicate with residents regarding outstanding balances.
• Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
• Review and submit vendor invoices for payment, ensuring proper coding and community manager approval.
• Follow established procedures related to evictions and represent the community in court hearings as required.
• Process resident move-outs according to lease terms and legal requirements.
• Promote resident satisfaction by addressing complaints and service issues promptly.
• Act as the on-site supervisor in the absence of the community manager, organizing daily work and coordinating maintenance tasks.
• Assist in managing the client/owner relationship by providing updates and conducting community tours.

Requirements

• Experience in property management or a related field.
• Proficiency in property management software, preferably Yardi or OneSite.
• Strong accounting and bookkeeping skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Previous experience in a supervisory role.
• Knowledge of local housing laws and regulations.
• Experience in conflict resolution and negotiation.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Generous paid time off including vacation, personal days, and sick days
• Paid parental leave
• Fertility benefit reimbursement up to $10,000
• 6-week paid sabbatical after 10 years of service