Greystar - Henderson, NV

posted 4 days ago

Full-time - Entry Level
Henderson, NV
1,001-5,000 employees
Real Estate

About the position

The Assistant Community Manager at Greystar plays a crucial role in supporting the Community Manager in overseeing the financial and operational aspects of the community. This position involves managing accounting tasks, preparing financial reports, processing payments, and ensuring resident satisfaction. The Assistant Community Manager also acts as the on-site supervisor in the absence of the Community Manager, coordinating daily operations and maintaining compliance with company policies.

Responsibilities

  • Support the Community Manager in overseeing financial and operational facets of the community.
  • Complete daily transactions related to financial operations, including collecting and posting rent and fees.
  • Prepare daily bank deposits and reconcile bank accounts.
  • Prepare financial reports and process invoices and payables.
  • Operate property management software (Yardi/OneSite) for transaction entries and updates.
  • Review resident files to determine unpaid or late fees and communicate with residents regarding outstanding balances.
  • Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
  • Review and submit vendor invoices for payment, ensuring proper coding and approvals.
  • Follow established procedures related to evictions and represent the community in court hearings as required.
  • Process resident move-outs according to lease terms and legal requirements.
  • Promote resident satisfaction by addressing complaints and service issues promptly.
  • Act as the on-site supervisor in the absence of the Community Manager, organizing daily work and coordinating maintenance tasks.
  • Assist in managing client/owner relationships by providing updates and conducting community tours.

Requirements

  • Experience in property management or a related field.
  • Proficiency in property management software, preferably Yardi or OneSite.
  • Strong accounting and bookkeeping skills.
  • Excellent communication and customer service skills.
  • Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

  • Previous experience in a supervisory role.
  • Knowledge of local housing laws and regulations.
  • Experience in conflict resolution and negotiation.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid holidays
  • Generous paid time off including vacation, personal days, and sick days
  • Onsite housing discount at Greystar-managed communities
  • 6-Week paid sabbatical after 10 years of service
  • Paid parental leave
  • Lifetime fertility benefit reimbursement up to $10,000
  • Critical illness, accident, and hospital indemnity insurance
  • Pet insurance and legal plans
  • Charitable giving program
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