The Towbes Group - Santa Maria, CA

posted 3 months ago

Full-time - Mid Level
Santa Maria, CA
Real Estate

About the position

The Towbes Group, Inc., a premier property management company with over 65 years of experience, is seeking a full-time Assistant Community Manager for Knollwood Meadows Apartments located in Santa Maria, CA. This role is essential for assisting in the day-to-day operations of our 128-unit community, which is set in a beautiful garden environment and features a state-of-the-art fitness center, pool/spa-hot tubs, and picnic areas. The community is conveniently located near shops, restaurants, and a short drive to coastal beaches, making it an attractive place for residents and potential residents alike. As an Assistant Community Manager, you will play a vital role in maintaining the quality of services provided to our residents and assisting potential residents in finding their perfect home. In this position, you will work closely with the Community Manager to handle various responsibilities that include leasing units, resolving tenant concerns, coordinating service requests, and hosting community functions. Your administrative duties will encompass answering phones, responding to emails, maintaining files and records, and inspecting market-ready vacancies to ensure cleanliness. You will also assist in planning, preparing, and implementing community activities and events, manage accounts receivables/payables, and support the leasing process by showing available units to prospective residents, processing rental applications, and preparing lease agreements. Additionally, you will participate in the preparation of the property's annual budget and assist in monitoring advertising effectiveness. The role requires excellent customer service skills, strong communication abilities, and a thorough understanding of Fair Housing Laws. You will also be expected to assume managerial responsibilities in the absence of the Community Manager and participate in an after-hours emergency on-call rotation. This position offers a dynamic work environment where you can contribute to the community's success and enhance the living experience for all residents.

Responsibilities

  • Professionally represent the community while demonstrating amenities and features
  • Perform administrative duties such as answering phones, responding to emails, and maintaining files and records
  • Inspect market-ready vacancies to ensure cleanliness
  • Assist in planning, preparing, and implementing community activities and events
  • Manage accounts receivables/payables
  • Assist with the leasing process, including showing available units to prospective residents, processing rental applications, and preparing lease agreements
  • Assist in preparation of the property's annual budget
  • Prepare statement of accounting notices for past residents
  • Participate in after-hours emergency on-call rotation
  • Assist in monitoring advertising effectiveness
  • Assist with preparation of newsletters, event, and promotional flyers
  • Assume managerial responsibilities in the absence of the manager

Requirements

  • Intermediate knowledge of Yardi Suite
  • Class A sales and leasing experience
  • Ability to tour prospective clients, including walking the community and climbing stairs
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Knowledge of leasing terms
  • Up to date on Fair Housing Laws

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid vacation/sick time programs
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