Assistant Community Manager (Lease-Up)
Fairfield Residential - Houston, TX
posted 2 days ago
About the position
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Assistant Community Managers are critical members of our sales and management team that maintain these high standards with a customer-centric mindset. Together with the Community Manager, this Associate works to ensure the property's revenue and profit targets are met while maintaining best-in-class standards for customer service and high retention for our residents. Assistant Community Managers are responsible for cultivating and managing the resident experience while supporting the property's accounting needs and leasing policies. This is a busy, exciting job for a candidate that is eager to apply their superior leasing and marketing experience into the next step of their career in property management. This position reports to the on-site Community Manager and successful associates may be promoted to more senior positions on the Property Management team.
Responsibilities
- Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
- Prepare monthly close-out and financial reports.
- Process invoices for payment.
- Collect rent, fees, and other payments.
- Complete bank deposits, dispositions, and account reconciliations.
- Use property management software such as Yardi to record, track, and report on all financial workings of the community.
- Use your leasing and sales experience to lease apartments.
- Promote resident satisfaction and retention by regularly responding to complaints, questions, and requests in a timely manner.
- Take all appropriate action to resolve and address service issues.
- Cheer, lead and mentor our leasing team.
- Work closely with the Community Manager regarding all property operations.
Requirements
- Minimum of one year of residential leasing, sales and/or property management experience required.
- Experience in leadership and supervising a staff preferred.
- Experience using Yardi or other related property management accounting software.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong math and accounting skills.
- Understanding of financial statements (budget, financial reports, accounting information, etc.).
- Strong understanding of federal, state, and local fair housing laws and provisions.
- High school diploma or equivalent required.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Benefits
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
