Assistant Community Manager -Lifestyle Director

$41,600 - $41,600/Yr

FirstService Residential - Mount Pleasant, SC

Full-time - Entry Level

Mount Pleasant, SC

Real Estate

About the position

The Assistant Community Manager/Lifestyle Director plays a crucial role in supporting the management of Community Association operations. This position involves planning and executing community events while ensuring exceptional customer service to owners, residents, clients, and vendors. The role requires strong organizational skills and the ability to manage multiple tasks effectively in a dynamic environment.

Responsibilities

• Provide exceptional customer service to clients and vendors.
• Respond to inquiries and resolve questions or concerns in a timely manner.
• Assist with daily general financial management and recordkeeping.
• Assist with the bid process.
• Conduct regular inspections of the site as needed.
• Maintain all records in Connect, including work orders, resident information, and Association documents.
• Ensure maintenance of all files, records, and correspondence in accordance with company procedures.
• Attend all Board meetings as necessary.
• Assist with preparation of Board meeting agenda, monthly management report, and other reports for the Board Packet.
• Establish an annual calendar indicating all association activities, deadlines, elections, meetings, and projects.
• Assist walk-in homeowners and refer to Community Manager when necessary.
• Handle mailings as needed.
• Maintain binders for Monthly Agendas, Modification Requests, Work Orders, and Financials.
• Assist with activities and events calendar.
• Work with volunteer committees to plan and execute monthly and annual events.
• Meet with Community Manager weekly to ensure completion of open action items.
• Maintain regular attendance and punctuality.

Requirements

• College degree or equivalent work experience required.
• Minimum of 2 years' experience in a customer service environment.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Excellent computer skills including email, Word, Excel, and PowerPoint.
• Exceptional communication and interpersonal skills.
• Advanced written communication skills.
• Advanced Microsoft Office skills.
• Knowledge of basic accounting/budgeting procedures.
• Event planning experience.
• Ability to work under pressure and handle multiple tasks.
• Ability to keep complex records and prepare reports in a timely manner.
• Ability to conceptualize, plan, and organize multiple programs and assignments effectively.

Nice-to-haves

• Experience in community management or association management.
• Familiarity with Connect software or similar recordkeeping systems.

Benefits

• Comprehensive medical plans
• Dental insurance
• Vision insurance
• Paid time off benefits
• Paid holidays
• 401k with company match