Schafer Richardson

posted 3 months ago

Full-time - Entry Level
Construction of Buildings

About the position

Schafer Richardson is seeking an Assistant Community Manager for a new LIHTC property located in St. Paul, MN. This role is ideal for individuals who are passionate about helping others and possess knowledge in property management. The Assistant Community Manager will support the Community Manager in all aspects of the apartment community's day-to-day operations, which include marketing and leasing, administration, customer service, maintenance, and caretaking. Depending on the size of the site, the Assistant may take on a lead role in leasing available units as the primary full-time leasing agent for the property. The Assistant Community Manager will also assist in maintaining the physical asset while striving to improve the financial performance of the property in accordance with the goals set forth in the annual operating budget. The position involves various essential job functions, including marketing, apartment leasing, administrative tasks, resident retention, and maintenance oversight. The Assistant Community Manager must remain current on market conditions and work with the Community Manager to create and implement effective marketing plans. They will also be responsible for ensuring prompt responses to rental inquiries, processing applications, and maintaining organized records. Customer service is a key component of this role, as the Assistant will be the lead representative for resident interactions, resolving disputes, and conducting community events to foster positive relationships within the community. In addition to these responsibilities, the Assistant Community Manager will assist in daily assessments of property conditions, identify necessary maintenance repairs, and supervise site staff as directed by the Community Manager. This position requires a valid driver's license and the ability to travel locally to various properties as needed. The core working hours are Monday through Friday, with weekends required as needed.

Responsibilities

  • Support the Community Manager in day-to-day operations of the apartment community.
  • Assist in marketing and leasing activities to maximize occupancy rates.
  • Respond promptly to rental inquiries and follow up effectively to maximize rental appointments.
  • Process rental applications and execute lease agreements as directed by the Community Manager.
  • Maintain organized records and ensure compliance with company policies and applicable laws.
  • Conduct community events to enhance resident relationships and minimize turnover.
  • Assist in the assessment of property conditions and identify maintenance needs.
  • Supervise site staff as directed by the Community Manager.

Requirements

  • High school diploma or GED required.
  • Minimum of 1-2 years of property management experience preferred.
  • Experience with the LIHTC program preferred.
  • Understanding of state statutes and fair housing laws applicable to multi-family communities.
  • Proficiency with E-Site property management system and Property Management Software (preferably Yardi).
  • General understanding of maintenance and caretaking issues related to multi-family units.
  • Proficient computer skills, including knowledge of Outlook, Word, and Excel.

Nice-to-haves

  • Experience in affordable housing property management.
  • Knowledge of social media management and reputation management tools.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance
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