Assistant Community Manager - NW Washington, DC

$50,000 - $65,000/Yr

Uip Companies - Washington, DC

Full-time - Mid Level

Washington, DC

Real Estate

About the position

The Assistant Community Manager at UIP Companies plays a crucial role in the management and operation of three small communities in Northwest Washington, DC. This position is designed for individuals who are motivated, people-centric, and knowledgeable in property management. The Assistant Community Manager is expected to lead community operations in the absence of the Community or Area Manager, serving as a role model for the team. This role requires a blend of sales expertise, customer service skills, and administrative leadership, making it essential for the individual to be personable and multitalented. In addition to traditional property management responsibilities, the Assistant Community Manager will work closely with the Community Manager/Area Manager to lease units, resolve tenant concerns, coordinate service requests, and host community functions. The position involves planning and managing daily operations of the apartment property, monitoring operational expenses, overseeing resident move-ins and move-outs, and managing financial activities related to rent collection and late payments. The Assistant Community Manager will also be involved in developing new leasing and marketing strategies to attract new residents, as well as assisting in the hiring and training of office personnel. The role requires excellent communication and organizational skills, as well as the ability to engage with residents and provide efficient responses to their requests. The Assistant Community Manager will also be responsible for maintaining compliance with OSHA standards and company safety policies, ensuring a safe and welcoming environment for both residents and team members. This position is full-time, typically requiring onsite work from 9:00 AM to 6:00 PM, Monday through Friday, with some Saturdays as needed. The salary range for this position is $50,000 to $65,000, with eligibility for bonuses and commissions.

Responsibilities

• Assist the Community Manager/Area Manager in planning and managing daily operations of apartment property.
• Monitor and manage operational expenses within the allotted budget.
• Oversee resident move-in, move-out, and evictions.
• Manage financial activities for rent collection, rent increase, late payment and check returns.
• Develop new leasing and marketing strategies to attract new residents.
• Assist the Community Manager/Area Manager in interviewing, screening and hiring of new employee candidates.
• Assist the Community Manager/Area Manager in orientation, training and scheduling of all office personnel.
• Manage the inventory and ordering of all necessary administrative supplies and equipment for the department.
• Assist the Community Manager/Area Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Report, maintain, and submit all administrative forms, files and reports.
• Engage in contact with business and locator services, ensuring availability of promotional materials.
• Provide efficient and courteous response to all resident requests.
• Assist the Community Manager/Area Manager in designing and implementing a resident retention program, including newsletters, resident referral programs, and/or social activities.
• Ensure that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Perform any other duties and/or projects, as assigned.

Requirements

• Four-year college degree, preferred; Associate's degree or equivalent from two-year College or technical school.
• Four years' experience working in property management environment or two years' experience working in property management with at least one property management professional designation.
• Excellent communication, interpersonal, and organizational skills.
• Available to work a flexible schedule, including weekends.
• Prior sales experience in leasing, retail, or other related field(s).
• Demonstrated excellent customer service skills and proactive outreach to tenants, both current and prospective.
• Proven ability to work independently, maintaining confidentiality and professionalism.
• Ability to follow-through on commitments and creatively problem-solve.
• Highly motivated investing extra energy to achieve goals and provide a great environment for team members and residents.
• Proven team player with the ability to engage others toward a common goal.
• Intermediate computer knowledge of MSOffice including Word, Excel, and Outlook; understanding of Yardi, preferred.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching