Assistant Community Manager of Student Housing

$41,600 - $49,920/Yr

Hamilton Point Investments - Tallahassee, FL

Full-time - Mid Level

Tallahassee, FL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Assistant Community Manager plays a crucial role in supporting the Community Manager in the overall operation of the property, specifically within the realm of student housing. This position is essential for maintaining the financial health of the property, ensuring that all accounts receivable are managed effectively, and that resident relations are handled with care. The Assistant Community Manager is responsible for collecting and posting rent payments, managing resident delinquencies, and overseeing evictions and legal notices. Additionally, this role involves performing pre-close and closeout accounting processes, which are vital for maintaining accurate financial records and ensuring compliance with all relevant regulations. In this position, the Assistant Community Manager will maintain all accounts receivable, which includes collecting rent, posting payments, making daily bank deposits, and ensuring that the rent roll is balanced and accurate. The role requires the timely completion of various financial and leasing reports, including month-end pre-close and closeout reports, market surveys, and lease expiration matrices. The Assistant Community Manager will also audit records and files to identify important dates requiring administrative action, such as lease expirations and delinquent accounts. The Assistant Community Manager will be involved in the leasing process, which includes showing apartments, processing move-ins and move-outs, and managing lease renewals. This position also requires the individual to inspect the property to ensure safety and cleanliness, alerting maintenance to any necessary repairs. Furthermore, the Assistant Community Manager will assist in training staff on various operational aspects, including leasing and marketing strategies, and will help organize social events to enhance resident retention. In the absence of the Community Manager, the Assistant Community Manager will assume responsibility for the property's operations, ensuring that all tasks are completed efficiently and effectively.

Responsibilities

• Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end preclose, closeout, market surveys, and lease expiration matrix.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collects delinquent account balances from previous residents.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases apartments as needed.
• Responsible for shopping competitive properties.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audits all new and current lease agreements and resident files for accuracy.
• Assists Community Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Composes and prepares routine correspondence, rental notices, and other letters and memorandums.
• Assists the Community Manager in resident relations and problem resolution.
• Assists Community Manager with Timecard submission.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Manager.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

Requirements

• 2 years of experience in property management
• Knowledge of Fair Housing regulations
• Sales experience
• Leadership skills
• Accounting skills
• Experience in property leasing

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• Employee discount
• Life insurance
• Retirement plan