Lakeshore International Management - Lake Worth, FL

posted 3 months ago

Part-time - Entry Level
Lake Worth, FL
Real Estate

About the position

The Assistant Community Manager plays a crucial role in the overall operation of the property, assisting in various aspects such as general administration, maintenance, leasing, resident relations, and rent collection. Under the guidance of the Community Manager, the Assistant Community Manager ensures that the property is maintained in excellent physical condition while also managing its fiscal operations effectively. This position requires a proactive approach to maintaining the property’s standards and ensuring a positive living environment for residents. In this role, the Assistant Community Manager is responsible for managing the new home inventory, which includes protecting the asset's value through proper setup, inspections, and utility management until the sale is finalized. Regular property visits are essential to evaluate compliance with community policies, including parking regulations, curb appeal, pet policies, and overall property maintenance. The Assistant Community Manager also plays a key role in maximizing the community's operating performance by managing occupancy rates, delinquency issues, and ensuring that the community infrastructure is well-maintained. Sales and marketing activities are also a significant part of this role. The Assistant Community Manager must ensure that all sales materials are current and that homes for sale are effectively advertised on various platforms, including social media. Following up on leads and processing sales paperwork is essential to drive sales and maintain a steady flow of new residents. Additionally, the Assistant Community Manager is responsible for the hiring, onboarding, training, and performance management of maintenance technicians and assistant managers. Ensuring timely rent collection and managing delinquent accounts is critical to maintaining the property’s financial health. The role also involves preparing budgets for labor and operational costs, ensuring compliance with budgetary constraints, and being accountable for budget performance. Other duties may be assigned as necessary to support the community's operations.

Responsibilities

  • Assist in all aspects of property operation including administration, maintenance, leasing, and resident relations.
  • Manage new home inventory to protect asset value through proper setup, inspections, and utility management until sale completion.
  • Perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
  • Maximize overall operating performance by managing occupancy, delinquency, violations, and community maintenance.
  • Direct sales and marketing activities, ensuring up-to-date sales materials and effective advertising on platforms like Craigslist and Facebook.
  • Follow up on lead management and process all sales paperwork.
  • Responsible for hiring, onboarding, training, and performance management of maintenance technicians and assistant managers.
  • Ensure timely collection of rents and manage delinquent accounts effectively.
  • Prepare budgets for labor and operational costs, ensuring compliance with budgetary constraints.
  • Full accountability for budget performance and development.

Requirements

  • High School Diploma or equivalent is required.
  • 3 years of related management experience in retail, hospitality, or property management preferred.
  • Experience in customer service or resident relations is essential.
  • Proficiency in office productivity software is required; proficiency in rent management-based software is preferred.
  • Ability to understand and apply company policies, local, state, and federal regulations regarding facility management and fair housing.
  • Must be flexible and willing to work Saturdays, adapting to a fast-paced environment.
  • Bilingual in English/Spanish is preferred.

Nice-to-haves

  • Experience in property management or real estate sales is a plus.
  • Knowledge of local housing regulations and fair housing laws.
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