Greystar - Boston, MA
posted 4 months ago
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services across various sectors, including institutional-quality rental housing, logistics, and life sciences. The company is headquartered in Charleston, South Carolina, and manages over $290 billion of real estate in 247 markets worldwide. As the largest operator of apartments in the United States, Greystar oversees more than 857,400 units/beds globally and has a robust institutional investment management platform with over $76 billion in assets under management, including more than $34 billion in development assets. Founded in 1993 by Bob Faith, Greystar aims to provide world-class service in the rental residential real estate business. The Assistant Community Manager plays a crucial role in supporting the Community Manager by overseeing and managing the financial and operational aspects of the community. This includes completing accounting and bookkeeping tasks, managing general leasing activities, handling lease renewals, and leading customer service efforts. The Assistant Community Manager is responsible for daily transactions related to the financial operation of the community, which involves collecting and posting rent, preparing daily bank deposits, reconciling bank accounts, and processing invoices and payables. The role also requires operating property management software (Yardi/OneSite) to ensure accurate transaction entries and system integrity. In addition to financial responsibilities, the Assistant Community Manager reviews resident files and accounting records to identify unpaid or late fees, communicates with residents regarding outstanding balances, and implements procedures for collecting delinquencies. The position also involves reviewing and submitting vendor invoices for payment, following established procedures for evictions, processing resident move-outs, and promoting resident satisfaction by addressing complaints and service issues promptly. Acting as the on-site supervisor in the absence of the Community Manager, the Assistant Community Manager organizes daily work, coordinates maintenance tasks, and ensures compliance with company policies and procedures. Furthermore, the role includes managing client/owner relationships by conducting community tours and providing performance updates.