Assistant Community Manager - The Calo

Greystar - Sandy, UT

Full-time - Entry Level

Sandy, UT

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves managing accounting tasks, preparing financial reports, processing payments, and ensuring resident satisfaction. The Assistant Community Manager acts as the on-site supervisor in the absence of the Community Manager and plays a key role in maintaining the community's performance and compliance with company policies.

Responsibilities

• Complete daily transactions related to the financial operation of the community, including collecting and posting rent and fees.
• Prepare daily bank deposits and reconcile bank accounts.
• Prepare financial reports and process invoices and payables.
• Operate property management software (Yardi/OneSite) to complete transactions and ensure system integrity.
• Review resident files and accounting records to determine unpaid or late fees and communicate with residents regarding outstanding balances.
• Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
• Review and submit invoices from vendors for payment, ensuring proper coding and approval.
• Follow established procedures related to evictions and represent the community in court hearings as required.
• Process resident move-outs according to lease terms and legal requirements.
• Promote resident satisfaction by addressing complaints and service issues in a timely manner.
• Act as the on-site supervisor in the absence of the community manager, organizing and delegating daily work.
• Assist in managing the client/owner relationship by providing updates and conducting community tours.

Requirements

• Experience in property management or a related field.
• Proficiency in property management software, preferably Yardi or OneSite.
• Strong accounting and bookkeeping skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Previous experience in a supervisory role.
• Knowledge of local housing laws and regulations.
• Experience in resident relations and conflict resolution.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Generous paid time off including vacation, personal days, and sick days.
• Onsite housing discount at Greystar-managed communities.
• 6-Week Paid Sabbatical after 10 years of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000.