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Assistant Community Manager - The Merchant
$37,440 - $41,600/Yr
Greystar - Charleston, SC
posted 2 months ago
Full-time - Entry Level
Charleston, SC
1,001-5,000 employees
Real Estate
About the position
The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a residential community. This role involves accounting tasks, financial reporting, and ensuring resident satisfaction while managing day-to-day operations in compliance with company policies.
Responsibilities
- Assist the Community Manager in managing financial operations of the community.
- Complete daily transactions related to rent collection and financial reporting.
- Operate property management software (Yardi/OneSite) for financial tracking.
- Review resident files for unpaid fees and communicate with residents regarding balances.
- Process invoices from vendors and contractors for payment.
- Follow procedures related to evictions and represent the community in court if necessary.
- Process resident move-outs and apply appropriate fees as per lease terms.
- Promote resident satisfaction by addressing complaints and service issues promptly.
- Act as the on-site supervisor in the absence of the Community Manager.
- Assist in managing client/owner relationships and provide community performance updates.
Requirements
- Experience in property management or a related field.
- Proficiency in property management software, preferably Yardi or OneSite.
- Strong accounting and bookkeeping skills.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and prioritize effectively.
Nice-to-haves
- Previous experience in a supervisory role.
- Knowledge of local housing laws and regulations.
- Experience in conflict resolution and negotiation.
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid holidays
- Generous paid time off including vacation and personal days
- Paid parental leave
- Fertility benefit reimbursement up to $10,000
- 6-week paid sabbatical after 10 years of service
