Assistant Community Manager - The Residences at Rainier Square

$54,080 - $60,840/Yr

Greystar - Seattle, WA

Full-time - Entry Level

Seattle, WA

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager at The Residences at Rainier Square plays a vital role in the success of the community by supporting the Community Manager in overseeing the financial and operational aspects of the property. This position is essential in ensuring that the community runs smoothly and efficiently, providing high-quality service to residents. The Residences at Rainier Square is a luxurious apartment complex located in the tallest building in Seattle, featuring 188 brand new apartments with stunning views and top-notch amenities. The Assistant Community Manager will be responsible for various accounting and bookkeeping tasks, including preparing monthly financial reports, processing invoices, collecting rent and fees, and managing bank deposits and account reconciliations. This role requires a strong understanding of property management software, particularly Yardi/OneSite, to accurately record and track all financial transactions related to the community. In addition to financial responsibilities, the Assistant Community Manager will engage with residents, addressing their questions and concerns promptly to enhance resident satisfaction and retention. The role also involves assisting the leasing team with apartment tours, both virtually and in-person, and ensuring compliance with lease terms during resident move-outs. The Assistant Community Manager will act as the on-site supervisor in the absence of the Community Manager, organizing daily tasks and coordinating with maintenance staff to ensure the community is well-maintained and operational. This position is ideal for individuals with a passion for customer service and a desire to contribute to a positive living environment for residents.

Responsibilities

• Support the Community Manager in overseeing financial and operational aspects of the community.
• Complete accounting and bookkeeping tasks, including preparing monthly financial reports and processing invoices.
• Collect rent, fees, and other payments, and prepare daily bank deposits.
• Assist the leasing team in conducting apartment tours for prospective residents.
• Respond to resident questions, concerns, and requests in a timely manner.
• Process resident move-outs in accordance with lease terms and legal requirements.
• Review and submit invoices from vendors and contractors for payment.
• Act as the on-site supervisor in the absence of the Community Manager.

Requirements

• Previous property management experience is required; fee management experience preferred.
• Proficient in MS Office Suite; experience with Yardi/OneSite software is highly desired but not required.
• Financially savvy with experience in creating and adhering to budgets and fiscal reporting.
• Excellent communication skills, both written and verbal.
• High level of professionalism in manner and dress.
• High school diploma or equivalent required; professional knowledge of business discipline is necessary.

Nice-to-haves

• Experience in customer service roles.
• Knowledge of rent assistance policies and programs from federal, state, and local governing offices.

Benefits

• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Generous paid time off including vacation, personal days, and sick days.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000.
• 6-week paid sabbatical after 10 years of service.
• Onsite housing discount at Greystar-managed communities.