Peak Living - Decatur, GA

posted 13 days ago

Full-time - Mid Level
Decatur, GA
Merchant Wholesalers, Durable Goods

About the position

The Assistant Community Manager at Peak Living plays a crucial role in supporting the Community Manager in overseeing community operations. This position involves assisting in customer service, leasing, and various administrative tasks to ensure the smooth functioning of the community. The Assistant Community Manager is integral to maintaining resident satisfaction and operational efficiency.

Responsibilities

  • Supports the Community Manager in the supervision of all community associates.
  • Participates in fulfilling customer service and leasing responsibilities.
  • Assists in leasing and marketing efforts.
  • Prepares paperwork specific to new and renewal leases.
  • Recommends rental rate adjustments or concessions to the Community Manager.
  • Reviews resident files and accounting records to determine unpaid and/or late fees owed.
  • Communicates with residents regarding outstanding balances and implements procedures for collecting on delinquencies.
  • Assists the Community Manager in resident loyalty and retention initiatives.
  • Organizes daily work and community operations with the Community Manager.
  • Collects, posts, and deposits rents/security deposits and other community income.
  • Supports the Community Manager in maintaining and managing budgeted occupancy and collections.

Requirements

  • A minimum of three (3) years' experience as an onsite Assistant Community Manager or Leasing Consultant in multi-family housing, hospitality, or similar.
  • CAM or ARM certification.
  • Ability to deal effectively with customers/residents.
  • Ability to communicate in English.

Benefits

  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Referral program
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