Assistant Community Manager - Woodland Trails

Greystar - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

1,001-5,000 employees

Real Estate

About the position

The Assistant Community Manager at Greystar Real Estate Partners plays a crucial role in supporting the Community Manager in overseeing the financial and operational aspects of the community. This position involves managing daily financial transactions, maintaining accurate records, and ensuring resident satisfaction while adhering to company policies and procedures.

Responsibilities

• Support the Community Manager in managing financial and operational tasks of the community.
• Complete daily transactions related to financial operations, including collecting and posting rent and fees.
• Prepare daily bank deposits and reconcile bank accounts.
• Generate financial reports and process invoices and payables.
• Operate property management software (Yardi/OneSite) for transaction entries and updates.
• Review resident files to determine unpaid fees and communicate with residents regarding outstanding balances.
• Implement procedures for collecting on delinquencies and enforce lease agreements.
• Review and submit vendor invoices for payment, ensuring proper coding and approvals.
• Follow established procedures for evictions and represent the community in court hearings as needed.
• Process resident move-outs according to lease terms and legal requirements.
• Promote resident satisfaction by addressing complaints and service issues promptly.
• Act as the on-site supervisor in the absence of the Community Manager, organizing daily work and coordinating maintenance tasks.
• Assist in managing client/owner relationships by providing updates and conducting community tours.

Requirements

• Experience in property management or a related field.
• Proficiency in property management software, preferably Yardi or OneSite.
• Strong accounting and bookkeeping skills.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively.

Nice-to-haves

• Previous experience in a supervisory role.
• Knowledge of local housing laws and regulations.
• Experience in conflict resolution and negotiation.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid holidays
• Generous paid time off including vacation, personal days, and sick days
• Onsite housing discount
• 6-Week Paid Sabbatical after 10 years of service
• Paid Parental Leave
• Fertility Benefit reimbursement up to $10,000
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program