Assistant Community Manager -Wythe Apartment Homes

Ashland Greene - Irving, TX

Full-time - Entry Level

Irving, TX

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Community Manager at Wythe Apartment Homes plays a crucial role in overseeing the daily operations and management of our multi-family property. This position reports directly to the Community Manager and is essential in maintaining resident satisfaction, coordinating leasing activities, and ensuring the smooth functioning of the property. The Assistant Community Manager is expected to embody the core values of respect, accountability, integrity, service, and excellence in all interactions and responsibilities. In this role, you will apply creative sales strategies to motivate leasing consultants and achieve occupancy goals. You will be responsible for recruiting, coaching, motivating, and developing a highly skilled team while providing leadership, guidance, and mentorship to the property management team. Collaboration with various departments is key to ensuring effective property operations and maintaining a positive living environment for residents. Your responsibilities will also include assisting in leasing activities, such as conducting property tours, processing applications, and executing leases. Building and maintaining positive relationships with residents is vital, as you will address their needs and concerns promptly. You will coordinate maintenance and repair requests, ensuring timely resolution of issues to enhance resident satisfaction. Financial management is another critical aspect of this role. You will assist in budgeting, financial reporting, and expense tracking to achieve property financial goals. Maintaining accurate and up-to-date financial records and documentation is essential, along with providing administrative assistance, including lease document preparation and background checks. Supporting rent collection, tracking delinquencies, and coordinating lease renewals will also be part of your duties. Marketing and outreach efforts will be part of your responsibilities, where you will contribute to creating and promoting property-specific materials and social media updates. Participating in outreach activities to attract potential residents and maintain high occupancy rates is crucial for the success of the property. Additionally, you will collaborate with external vendors, contractors, and partners to ensure high-quality services and timely repairs. Ensuring compliance with property management policies, fair housing laws, and relevant regulations is a key responsibility, and you will need to stay informed about changes in property management laws and regulations.

Responsibilities

• Apply creative sales strategies to motivate leasing consultants and achieve occupancy goals.
• Recruit, coach, motivate, and develop a highly skilled team.
• Provide leadership, guidance, and mentorship to the property management team.
• Collaborate with various departments to ensure effective property operations.
• Assist in leasing activities, including property tours, application processing, and lease execution.
• Build and maintain positive relationships with residents, addressing needs and concerns promptly.
• Coordinate maintenance and repair requests, ensuring timely issue resolution.
• Assist in budgeting, financial reporting, and expense tracking to achieve property financial goals.
• Maintain accurate and up-to-date financial records and documentation.
• Provide administrative assistance, including lease document preparation and background checks.
• Support rent collection, track delinquencies, and coordinate lease renewals.
• Contribute to marketing efforts by creating and promoting property-specific materials and social media updates.
• Participate in outreach activities to attract potential residents and maintain high occupancy rates.
• Collaborate with external vendors, contractors, and partners to ensure high-quality services and timely repairs.
• Ensure compliance with property management policies, fair housing laws, and relevant regulations.

Requirements

• High school diploma or equivalent required; college degree in Business Administration, Property Management, or related field preferred.
• Proven experience in property management or a related field, with a focus on leasing and resident relations.
• Strong organizational skills and attention to detail.
• Excellent interpersonal and communication skills.
• Proficiency in basic computer software and property management technology.
• Knowledge of fair housing regulations.
• Ability to multitask and work effectively in a fast-paced environment.
• A valid driver's license and reliable transportation.

Nice-to-haves

• Experience in marketing and outreach activities.
• Familiarity with property management software and technology.