Assistant Community Manager

$63,000 - $153,000/Yr

Centene - Albuquerque, NM

Full-time - Entry Level

Albuquerque, NM

Ambulatory Health Care Services

About the position

Envolve Client Services Group is a leading company in the management of apartment communities across the southeastern United States, dedicated to ensuring resident satisfaction and creating a welcoming environment. We are currently seeking an Assistant Community Manager to join our team in Albuquerque, NM, specifically at the Canon De Arrowhead and Rio Volcan properties. This role is crucial in supporting the Community Manager in overseeing the daily operations of the apartment community, ensuring that all aspects of property management are executed efficiently and effectively. As an Assistant Community Manager, you will play a vital role in directing and supervising various staff members, including leasing, maintenance, janitorial, and housekeeping teams. Your responsibilities will include maintaining a comprehensive understanding of the local market and competition, which is essential for making informed decisions that enhance our community's appeal. You will also be responsible for the accuracy and completion of weekly activity reports, managing rental applications, and ensuring that all leasing information is recorded correctly. In addition to these tasks, you will assist the Community Manager in handling resident requests, implementing renewal and retention programs, and managing the collection of rents. This position requires a proactive approach to problem-solving and a commitment to providing excellent customer service to our residents. You will also be expected to generate reports as needed and take on additional tasks as assigned, contributing to the overall success of the community and the satisfaction of our residents.

Responsibilities

• Assist in directing and supervising leasing, maintenance, janitorial, and housekeeping staff.
• Maintain a current knowledge of area competition and market surveys.
• Complete or supervise completion and accuracy of weekly activity reports, all rental applications and recording of all rental and leasing information.
• Assist Community Manager in the reporting, assigning, and recording of all resident requests.
• Assist Manager in the implementation of resident renewal and retention programs.
• Responsible for the collection, receipting, and recording of all rents.
• Collection of all delinquent rents.
• Provide reports as required.
• Other tasks as assigned.

Requirements

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of property management practices and local market conditions.
• Experience in customer service and resident relations.

Nice-to-haves

• Previous experience in property management or a similar role.
• Familiarity with property management software.
• Basic understanding of maintenance and janitorial operations.

Benefits

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and career advancement.
• Supportive work environment with a focus on team collaboration.